The team at Evans Hand Therapy is not your typical Hand Therapist. Each of our certified hand therapists have completed 4,000+ hours and a minimum of 5 years of specialized training so that they can address your shoulder, elbow wrist, and hand needs.
Effective Date: June 3, 2025
Evans Hand Therapy (“we,” “our,” or “us”) operates https://www.evanshandtherapy.com and is committed to protecting the privacy and security of our website visitors and patients. This Privacy Policy explains how we collect, use, share, and safeguard your information—including any health information submitted via our website—in compliance with all applicable laws, including HIPAA, CCPA/CPRA, TCPA, and TCR regulations.
By using our website or providing your information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information you provide, such as your name, email address, phone number, and mailing address, when you contact us, schedule appointments, or fill out forms. If you submit health-related information, it may be classified as Protected Health Information (PHI).
We also collect non-identifiable usage data, including IP address, browser type, and device information, through cookies and analytics tools.
2. How We Use Your Information
Your information is used to provide services, schedule appointments, communicate with you, respond to inquiries, process billing, and improve website functionality. We may also use non-PHI data for analytics and marketing purposes.
3. Data Sharing
We do not sell personal information. Data is shared only as necessary for operational and legal purposes, and always in compliance with HIPAA and CCPA regulations. Any PHI is shared only for treatment, payment, or healthcare operations as permitted by law.
Mobile Opt-in, SMS consent, and Phone Numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.
4. SMS and Email Communications
By providing your phone number and opting in, you consent to receive SMS communications related to appointments and care. Marketing messages require separate consent. You may opt out at any time by replying “STOP.”
5. HIPAA and Business Associate Compliance
We comply with HIPAA and maintain Business Associate Agreements (BAAs) with third-party vendors that handle PHI on our behalf. Your health information is safeguarded using administrative, technical, and physical security measures.
6. Your Privacy Rights (CCPA/CPRA)
California residents have the right to know what personal information we collect, request deletion of non-PHI data, and opt out of data sharing for advertising purposes.
We do not sell personal information; however, retargeting ads may qualify as “sharing” under CPRA. You may exercise your rights by contacting us at the email below or using the “Do Not Sell or Share My Personal Information” link on our website footer.
7. Cookies and Tracking
We use cookies and similar technologies for analytics, site optimization, and targeted advertising through platforms such as Google Ads and Facebook. These tools do not collect PHI. You can manage cookies through your browser settings or opt out using the Network Advertising Initiative or Google Ads Settings.
8. Third-Party Links and Tools
Our website may contain links to third-party sites and use third-party services (e.g., Google Analytics). These services maintain their own privacy practices, and we are not responsible for their policies.
9. Data Protection
We use HTTPS encryption and implement administrative, physical, and technical safeguards to protect data. In the event of a data breach involving personal information, we will notify affected individuals in accordance with applicable laws.
10. Accessibility
We are committed to ensuring our website is accessible to individuals with disabilities. If you experience any issues, please contact us at the email below, and we will assist you promptly.
11. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected such information, we will delete it promptly.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy, your rights, or need assistance, please contact us:
📧 Email: frontoffice@evanshandtherapy.com
📬 Mailing Address: 1740 W Katella Ave #D, Orange, CA 92867