Privacy Policy

Effective Date: June 3, 2025

Evans Hand Therapy (“we,” “our,” or “us”) operates https://www.evanshandtherapy.com and is committed to protecting the privacy and security of our website visitors and patients. This Privacy Policy explains how we collect, use, share, and safeguard your information—including any health information submitted via our website—in compliance with all applicable laws, including HIPAA, CCPA/CPRA, TCPA, and TCR regulations.

By using our website or providing your information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information you provide, such as your name, email address, phone number, and mailing address, when you contact us, schedule appointments, or fill out forms. If you submit health-related information, it may be classified as Protected Health Information (PHI).

We also collect non-identifiable usage data, including IP address, browser type, and device information, through cookies and analytics tools.

2. How We Use Your Information

Your information is used to provide services, schedule appointments, communicate with you, respond to inquiries, process billing, and improve website functionality. We may also use non-PHI data for analytics and marketing purposes.

3. Data Sharing

We do not sell personal information. Data is shared only as necessary for operational and legal purposes, and always in compliance with HIPAA and CCPA regulations. Any PHI is shared only for treatment, payment, or healthcare operations as permitted by law.

Mobile Opt-in, SMS consent, and Phone Numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.

4. SMS and Email Communications

By providing your phone number and opting in, you consent to receive SMS communications related to appointments and care. Marketing messages require separate consent. You may opt out at any time by replying “STOP.”

5. HIPAA and Business Associate Compliance

We comply with HIPAA and maintain Business Associate Agreements (BAAs) with third-party vendors that handle PHI on our behalf. Your health information is safeguarded using administrative, technical, and physical security measures.

6. Your Privacy Rights (CCPA/CPRA)

California residents have the right to know what personal information we collect, request deletion of non-PHI data, and opt out of data sharing for advertising purposes.
We do not sell personal information; however, retargeting ads may qualify as “sharing” under CPRA. You may exercise your rights by contacting us at the email below or using the “Do Not Sell or Share My Personal Information” link on our website footer.

7. Cookies and Tracking

We use cookies and similar technologies for analytics, site optimization, and targeted advertising through platforms such as Google Ads and Facebook. These tools do not collect PHI. You can manage cookies through your browser settings or opt out using the Network Advertising Initiative or Google Ads Settings.

Your Additional Privacy Rights as a Resident of Certain U.S. states

The rights described in this section apply only if you are a resident of a state within the United States that has an applicable and effective privacy law providing for the below rights. 

• Data portability: You can ask for a downloadable copy of your personal information in a machine-readable format. You can also request that we transmit the data to someone else where it’s technically possible.
• Knowledge and access: You may have the right to know more about personal information that we have collected and disclosed in the preceding 12 months. You may be able to access, receive details on collection, the purpose of processing, and any sharing that may have occurred.
• Deletion: You have the right to request Evans Hand Therapy to delete the personal information we have collected about you under certain circumstances.
• Non-discrimination for the exercise of your privacy rights: You have the right to not receive discriminatory treatment by Evans Hand Therapy for the exercise of your privacy rights.  
• Rectification: If you believe that any personal information we are holding about you is incorrect or incomplete, you can request that we change, correct, or supplement the data. You can also correct some of this information directly by logging into your account, if you are a customer. Please contact us as soon as possible if you notice any inaccuracy or incompleteness.
• Opt-out of selling or sharing your personal information: You have the right to request Evans Hand Therapy to stop sharing your personal information for the purposes of cross-context behavioral advertising or targeted advertising. You may opt out of having your cookie identifiers used for this type of sharing by turning on the Global Privacy Control at the browser level. Evans Hand Therapy does not sell your personal information as may be commonly understood. However, you may opt out of having your personal information shared with certain vendors that we use for providing insights about user interactions with our website and for delivering ads to you.
• No Automated Decision Making: We do not undertake any decision making about you based solely on automated processing, including profiling; however, certain features of our Services could be used by our customers for decision-making purposes.

We will not share your personal information with third parties for the third parties’ direct marketing purposes unless you have agreed to such disclosure.

We will verify your request using your name and email. Depending on the nature of your request, we may need additional information to verify your identity. You may authorize an agent to make a request on your behalf to exercise your privacy rights under applicable privacy laws.

Certain U.S. states provide the right to appeal Evans Hand Therapy’s denial of an individual rights request.

To exercise your rights or to allow your authorized agent to exercise your rights, please submit, or have your authorized agent submit, a ticket through our Data subject access request portal, or contact our Privacy Team at frontoffice@evanshandtherapy.com.

8. Third-Party Links and Tools

Our website may contain links to third-party sites and use third-party services (e.g., Google Analytics). These services maintain their own privacy practices, and we are not responsible for their policies.

9. Data Protection

We use HTTPS encryption and implement administrative, physical, and technical safeguards to protect data. In the event of a data breach involving personal information, we will notify affected individuals in accordance with applicable laws.

10. Accessibility

We are committed to ensuring our website is accessible to individuals with disabilities. If you experience any issues, please contact us at the email below, and we will assist you promptly.

11. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected such information, we will delete it promptly.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date.

13.Do Not Track. Some browsers include a “Do Not Track” (DNT) setting. Because there is no industry standard, we do not respond to DNT signals. You may manage cookies in your browser, and—where available—use preference controls on our site.

14. Contact Us

If you have questions about this Privacy Policy, your rights, or need assistance, please contact us: Email: frontoffice@evanshandtherapy.com

Mailing Address: 1740 W Katella Ave #D, Orange, CA 92867