Terms of Use

Effective Date: June 3, 2025

Welcome to Evans Hand Therapy’s website (“Site”). The Site is owned and operated by Evans Hand Therapy, a certified hand therapy practice based in Temecula and Orange, California. These Terms of Use (“Terms”) govern your access to and use of our Site, communication services (including SMS), and related offerings.

By accessing this Site or using any of our communication services (including text messaging), you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our Site or communication services.

1. Use of the Site

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable federal, state, or local law or regulation, including but not limited to HIPAA and CCPA/CPRA.
• Attempt to gain unauthorized access to any part of the Site.
• Use the Site to transmit any advertising or promotional material without our prior written consent.

2. No Medical Advice

The content provided on the Site, including text, images, videos, and other materials, is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have.

3. HIPAA Compliance

We are committed to protecting the privacy and security of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Any PHI you submit through our contact or appointment forms will be treated in accordance with our Privacy Policy and applicable laws.

4. California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act), including the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal information
• Opt-out of the sale or sharing of your personal information (we do not sell your personal information)
• Please refer to our Privacy Policy for more information.

5. Cookies and Tracking Technologies

We use cookies, Google Ads, and third-party tracking tools for marketing and site performance. These technologies may collect device information, IP address, and browsing behavior. You may manage cookie settings in your browser.

6. Third-Party Services

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites. Your use of third-party websites is subject to their terms of use and privacy policies.

7. Intellectual Property Rights

All content on the Site (except user-generated content), including text, graphics, logos, images, and software, is the property of Evans Hand Therapy or its licensors and protected by copyright and other intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, Evans Hand Therapy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site.

9. Changes to the Terms

We may update these Terms from time to time. Your continued use of the Site after changes have been posted will constitute your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about these Terms, or about our communication policies (including SMS), please contact us at:

Email: frontoffice@evanshandtherapy.com.  Mailing Address: 1740 W Katella Ave # D, Orange, CA 92867

11. SMS Terms of Service

By providing your phone number and opting in to receive SMS (text) messages from Evans Hand Therapy, you agree to receive appointment reminders, service-related updates, and important notifications via text message. These messages are sent using a third-party service provider, such as RingCentral, and are intended to enhance your care experience.

Message and Data Rates

• Message and data rates may apply depending on your mobile carrier plan.

Message Frequency

• Messaging frequency may vary based on your appointment schedule, treatment updates, and communication needs.

Opt-Out Instructions

• You may opt out of receiving SMS messages at any time by replying “STOP” to any text message.
• For assistance, reply “HELP” or contact our office at frontoffice@evanshandtherapy.com.

Privacy and Data Handling

• Your mobile number and SMS opt-in information will not be shared with third parties or affiliates.
• All personal information, including data collected through SMS, is handled in compliance with HIPAA and CCPA/CPRA.
• To learn more, please review our full Privacy Policy at www.evanshandtherapy.com/privacy.

User Responsibilities

• You are responsible for keeping your mobile number current and accurate.
• You agree not to misuse or abuse the SMS service, including impersonating others or using unauthorized phone numbers.
• We reserve the right to modify or discontinue SMS communications at any time, with or without notice.